Frequently Asked Questions

Bamboo Jewelry Care
Treat your bamboo jewelry with care because they are as delicate as they look. Avoid putting pressure on the jewelry. Do not put them in your pant pockets or purse without proper support. Store your jewelry in a box if possible.
How about warranty?
We do not provide warranty on our items. We ship out our products in their finest condition, and if they are damaged during shipping, shipping insurance should cover the damage.
Gift wrapping
All items are packaged in our custom designs, which are intended to be part of The Harbinger Co. experience.
Buy single earring
Missing an earring? Write to us and we can sell you a single earring for half the regular price of a pair.
The Harbinger Company celebrates many holidays and events with sales. A discount code will be announced on the website, and you can enter that discount code at checkout to realize that special offer. Discount typically codes apply to the entire store.
Wedding Sale
Since we've been in business, many customers have been choosing our products for their wedding day, either for themselves or for their bridesmaids. We're so touched that we decided to give engaged couples a 15% discount.

To verify you are indeed a bride or groom, please email us your wedding invitation pdf or wedding registry, save-the-date evites, facebook proposal photos, or any sort of evidence. Don't worry we will not stalk you! Then we will send you a discount code to use at checkout. This special is available year round.
Prices and Currencies (international orders)
All our prices are in US Dollars.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
Is there a Sales Tax?
As a registered business in the State of California, customers from California will be charged a sales tax of 9%. We also have a temporary business registration for the State of New York for June 2010, so sales from New York during that month will be charged a sales tax of 8.875%. Taxes will be calculated in Paypal checkout.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
Do you ship worldwide?
Yes! Back on high demand. Shipping cost is $20 for jewelry and $40 for poster for international shipping with tracking number.
How long does shipping take?
Since all items are handcrafted, it will take up to 21 business days to create your order if they are out of stock. Most items, however, will be mailed within 7 days of receiving the order. Shipping method:
  • Domestic USPS 1st Class Mail: 2-5 Business Days, Priority Mail for our poster: 2-3 business day.
Please note that during the Christmas holiday season, please place domestic orders by Dec 20th for delivery by Xmas day. The Harbinger Co. is not responsible for delayed delivery caused by carrier's variability.
Can I track my order?
Yes. We will send you a USPS tracking number.
Can I return or exchange a product?
Returns and exchanges are acceptable within 14 days of delivery. Items must be in their original condition. Customers are responsible for additional shipping costs incurred.
Refunds will be issue once we receive the return merchandise. Please note: there will be no refund for the original shipping and handling fee.
Interested in retailing The Harbinger Co. items?
We are always looking for retailers to display our items. Please contact us and we will get back to you with wholesale details.
How can I get in touch with The Harbinger Co?
If you have a comment or question that wasn't answered here you can contact us via the contact form on this site or send us an email at [email protected]. You can also get in touch with us on Twitter and Facebook.