General Terms
  1. The Harbinger Co. products are sold in four ways: directly from The Harbinger Company’s website and or at events with company representatives, or through third party in-store and on-line retailers. These Terms and Conditions only apply to activities that take place on The Harbinger Company’s website(s).
  2. Please read these terms of use carefully before using the services offered by The Harbinger Company. This agreement sets forth the legally binding terms and conditions for customers’ direct purchase of The Harbinger Company’s products and the use of various websites owned and operated by Company, including, without limitation, the www.theharbingerco.com website and domain name.
  3. By using this website, you agree to be bound by this agreement. This agreement applies to all users of the sites or service, including users who are also contributors of content, information, and other materials or services on the sites. If you are unhappy with any aspect of our terms and conditions, please contact us before placing an order.
  4. We reserve the right to add, delete or amend these Terms and Conditions without prior written notice at any time, at our sole discretion.
  5. If The Harbinger Company terminates its websites or business, all provisions of the Terms of Use which by their nature shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Products
  1. The Harbinger Co. agrees to ship items out in the best condition. The Harbinger Co. will not be liable for any damage incurred during shipping or after the item(s) have been shipped.
  2. Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
  3. Please note that our products are made of natural material. Some corresponding inequalities of material and color are possible and do not warrant a right to return a product.
  4. Orders from The Harbinger Company’s website are processed by PayPal email invoice. As soon as you have received confirmation of your order, a contract between you and us is established in accordance with the conditions below (Prices, Shipping etc.) without written notice from us.
Payment
  1. All prices are retail prices in US Dollars.
  2. Payment in any other currency will be calculated by your payment provider, translated in to your local currency and represented on your card statement. The Harbinger Company is not responsible for charges incurred for currency conversion by your bank or credit card processor.
  3. To guarantee a secure transaction we use PayPal, please refer to www.paypal.com for futher details.
  4. The total cost of your items ordered plus shipping fees as displayed on the web will be billed via PayPal. Customers may directly use their PayPal accounts for payment, or use their credit cards via PayPal. However, you do not need a PayPal account to process a credit card transaction.
  5. International orders are not available due to high shipping rate.
  6. If you supplied us with incorrect information about your creditworthiness, we reserve the right to withdraw from the contract in whole or in part.
Shipping
  1. All orders will be processed within 7 business days from the date of order at the shown prices and delivery conditions to the shipping address. Delivery dates are without obligation. For binding delivery dates a written guarantee is necessary.
  2. Out of stock items can still be ordered, but will require up to 21 business days for delivery. Please understand that we hand make our items from scratch.
  3. Delivery is made at your risk and expense.
  4. The advised dates of delivery may change because of events beyond our control.
  5. If a parcel is returned, because the address was incomplete or incorrect, because you refused to accept it or because you didn't pick it up at your post office in time, you will be charged for the shipping costs back to The Harbinger Company.
  6. Due to high demand and request! International shipping are back.
Return & Exchange Policy
  1. The return and exchange policy only applies to items bought from The Harbinger Company at retail prices. Items bought from third party retailers, whether online or at a store, will not be eligible for any refunds or exchanges. Please see your retailer for returns or exchanges.
  2. Returns or exchanges are accepted if the product is in the condition you received it and sent back to us within 14 days of delivery. After 14 days, no refund or exchange will be given to the customer.
  3. The customer is responsible for all shipping costs associated with returns or exchanges.
  4. For all returns and exchanges, the customer must include the receipt in the package.
  5. Please return the product to the following address: 525 Milton Drive, San Gabriel, CA 91775, USA.
  6. We will dismiss the returned product if:
    • The product shows signs of visible use
    • The order is returned without the original packaging
    • The product is damaged as a result of return transport
  7. We will reimburse your payment, minus shipping costs, once we have approved that the order is eligible for return.
  8. If the product is in any way faulty or does not conform to the order placed, we will gladly refund the purchase price paid, the return shipping cost; any customs, duties and goods taxes (upon proof of payment i.e. a receipt), plus the original shipping costs. However, no item will be taken back if it shows signs of damage or interference, such as:
    • Natural wear and tear
    • Events out of our control e.g. natural disasters
    • Signs of improper use
    • Interference by the customer or a third person
    • Extreme use or extreme influence by the customer
  9. All refunds will be issued based upon the original form of payment.
  10. No cost will be covered by The Harbinger Company should the product/s go missing during the return shipping. We advise you to send all items back with a tracking service.
Warranty Disclaimer
  1. The Harbinger Company provides no warranty on any of its products.
Copyrights
  1. All rights of trademarks, designs, texts and all other products are under the sole copyright of © The Harbinger Co. All rights reserved. This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden.
  2. This site is owned and operated by The Harbinger Co. All of the content featured or displayed on the site, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software ("Content"), is owned by The Harbinger Company.
  3. You are allowed to transmit our photos non-commercially under the following conditions:
    • You must attribute the work to The Harbinger Co.
    • You may not use the work for commercial purposes
    • You may not alter, transform or build upon this work
Privacy Policy
  1. The Harbinger Company will not share your personal information with third parties for advertising or other marketing reasons. The only reason we have to give your data to third parties is for logistical reasons (e.g. shipping your bought products to your address). All data collected from the www.theharbingerco.com website is used for internal purposes only.
Website Rules & Conduct
  1. As a condition of use, you promise not to use our website for any purpose that is prohibited by the Terms of Use. The Harbinger Company’s website, including content, is provided only for your own personal and non-commercial use. You are responsible for all of your activity in connection with the website.
  2. You shall not (and shall not permit any third party to) upload, download, post, submit, distribute, or facilitate distribution of any content on or through the webpage that:
    • Infringes on any patent, trademark, or copyright
    • Is unlawful, threatening, abusive, profane, fraudulent, or invasive of other people’s privacy
    • Constitutes unauthorized or unsolicited advertising, junk email, or spamming
    • Involves commercial activities and/or sales without The Harbinger Company’s prior written consent such as contests, sweepstakes, barter, or advertising
    • Contains software viruses or other disruptive computer scripts
    • Impersonates any employee or representative of The Harbinger Company
    Additionally, you shall not:
    • Take action that imposes or may impose (as determined by Company in its sole discretion) an unreasonable or disproportionately large load on Company’s (or its third party providers’) infrastructure
    • Interfere or attempt to interfere with the proper workings of the website or any activities on the website
    • Bypass any measures The Harbinger Company may use to prevent or restrict access to the data
    • Run any form of auto-responder or spam on the website
    • Use software or devices to “crawl” or “spider” any page of the website
  3. The Harbinger Company is not responsible for any action occurred on a third-party website that may link or be linked to www.theharbingerco.com. When you access third party websites, you do so at your own risk. You acknowledge and agree that The Harbinger Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any third-party website.
  4. The Harbinger Company makes no representations or warranties concerning the appropriateness, accuracy, reliability, usefulness, completeness, or timeliness of the content expressed on our website. By using the website, you agree that The Harbinger Company shall not be responsible for any content, any person’s reliance on any such content, or the consequences of any action that you or any other person takes or fails to take based on any content.